This website contains adult material and is only suitable for those 18 or older. All customers from Arizona, California, Illinois, Kansas, Massachusetts, Mississippi, Missouri, New Jersey, New York, & Ohio must be 21 years or older. By entering this site, you confirm that you are of legal age to purchase these products in your state. Please enter your date of birth. WARNING: Tobacco Products Contain Nicotine, and Nicotine is an addictive chemical.
All order cancellations are subject to a 20% restocking fee, and must be made before 12:00PM PST the day after the order is placed. Otherwise all sales are final.
If any damaged items are received, immediately take photos of the package and all contents. Keep all packaging. Email us these photos with any other pertinent information no more than 24 hours after receipt of your delivery. Any items that have been used or are not in their original condition may not be returned.
You can email your photos/info to RMAS@thecavesmokeshop.com to initiate the return process. We will work with the shipping service to pick the piece back up for insurance purposes. If you select a different item than we currently have available, turn around time should be within 7 - 10 business days. If a replacement or repair is required, the process may take anywhere from 10 - 45 business days, based on the scenario.