Location & Contact

THE CAVE - ONLINE

Questions in regards to both products and anything related to online orders can be directed here.  Please leave a message if you don't reach us, as we frequently check and respond to all voicemails. 

Online Toll-Free Number: (844) 897-1205

Email: info@thecavesmokeshop.com

Online Office Hours: Monday - Friday, 10:00am - 3:00pm PST

Please note that orders are usually shipped the first business day after they are placed, though there may be a delay in shipping out products stocked at a satellite store.  We do call to verify some orders, so please feel free to contact us if your order has not shipped yet.  Any order that has a separate billing and shipping address are subject to further verification.

THE CAVE & PUFF PUFF PASS - RETAIL STORES

We have two Brick & Mortar Store Locations that carry our name.  We also have a sister store in San Francisco - Puff Puff Pass!  Staff at these stores do not have access to the Online Orders system, so please direct any questions in regards to orders to the department above.

THE CAVE - SAN MATEO

2499A S. El Camino Real
San Mateo, CA 94403
(650) 349-2283
Instagram: @thecavesmokeshop
STORE HOURS
Monday - Saturday: 10:00am - 8:00pm
                     Sunday: 11:00am - 7:00pm

THE CAVE - WALNUT CREEK

1250 Newell Ave Suite B
Walnut Creek, CA 94596
(925) 926-0777
Instagram: @thecavesmokeshop
STORE HOURS
Monday - Saturday: 10:00am - 8:00pm
                     Sunday: 11:00am - 7:00pm

PUFF PUFF PASS - SAN FRANCISCO

1467 Haight St
San Francisco, CA 94117
(415) 558-9593
Instagram: @puffpuffpass_sf
STORE HOURS
Monday - Saturday: 10:00am - 9:00pm
                     Sunday: 10:00am - 7:00pm

THE VAPOR CAVE- RETAIL STORE

The Vapor Cave is our Brick & Mortar Vape shop in San Mateo.  They have a broad selection of Vape Hardware, Juices & Accessories!  Follow their Instagram for all the latest arrivals - @the_vapor_cave!

THE VAPOR CAVE - SAN MATEO

116 E 25th Ave
San Mateo, CA 94403
(650) 389-6681
Store Hours
Monday - Saturday: 10:00am - 8:00pm
                     Sunday: 11:00am - 7:00pm

CONTACT US

If you have questions, comments, requests of feedback, feel free to contact our Online Team via the form below!  We try to reply to all messages within one business day!