Contact Us

The Cave - Online

Questions in regards to both products and anything related to online orders can be directed here.  Please leave a message if you don't reach us, as we frequently check and respond to all voicemails. 

Online Toll-Free Number: (844) 897-1205


Online Office Hours: Monday - Friday, 10:00am - 3:00pm PST

Please note that orders are usually shipped the first business day after they are placed, though there may be a delay in shipping out products stocked at a satellite store.  We do call to verify some orders, so please call us if your order has not shipped yet.  Any order that has a separate billing and shipping address are subject to further verification.

The Cave - Retail Stores

We have two Brick & Mortar Store Locations.  Staff at these stores can answer product questions, but they do not have access to our Online portal for handling orders.

The Cave Smoke Shop - San Mateo
2499A S. El Camino Real
San Mateo, CA 94403
(650) 349-2283
The Cave Smoke Shop - Walnut Creek
1250 Newell Ave Suite B
Walnut Creek, CA 94596

(650) 349-2283
Store Hours
Monday - Saturday: 10:00am - 10:00pm
Sunday: 11:00am - 7:00pm